Is Your Community Manager a Customer Service Agent? Why (and How) They Should...
Last week I posted a photo on our company Facebook page. It was a teaser photo of a large pile of boxes in our warehouse. A shipment of strollers had just come in, and we were excited to share the news...
View Article4 Lessons I Learned From My Social Media Mistake
I was at my college reunion when it happened. My friends and I were at an outdoor luncheon looking through old yearbooks, laughing and pointing at photos of ourselves. I snapped some pictures of the...
View Article20+ Resources to Help You Achieve Your Professional New Year’s Resolutions
It’s the beginning of 2013 and if you’re like me, you’re starting to tackle both personal and professional new year’s resolutions. And although many argue that the new year is arbitrary — that we...
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